Wrong or damaged items
We accept returns and refunds for wrong or damaged items. You must contact Toppingdom within 24 hours of receiving your goods and provide clear photos and video evidence showing the issue.
Cancellation before supplier dispatch
If you change your mind after payment, you may cancel your order and request a refund only before the Chinese supplier dispatches the goods to our receiving address in China.
Once the Chinese supplier has dispatched the goods, cancellation or return because you changed your mind is no longer accepted. Goods being at our China warehouse or awaiting shipment to Nigeria does not extend the cancellation window. The wrong or damaged item policy above still applies.
Contact us
Use the contact page or your existing Toppingdom order conversation to submit your request.
